Refunds & delivery

Last updated: 30 September 2026

Delivery

GullyCard is a digital product. Nothing is shipped. As soon as Razorpay confirms your payment, the card unlocks on the page and you can download the walkout video (MP4, 1080 × 1920), the story image (1080 × 1920) and the HD card (1500 × 2100) straight away, as many times as you like.

If your browser closed during payment, tap Restore purchase on the maker page and enter the payment ID (starts with pay_) from your Razorpay receipt or SMS.

Refunds

• Charged but can’t download? Email us your payment ID. If we can’t get it working for you, we refund in full.
• Paid twice for the same name by mistake? We refund the duplicate.
• The video won’t export on your phone? Tell us your phone and browser. If it can’t be fixed, we refund.

Because the files are delivered instantly and can be kept forever, we don’t otherwise refund a card after it has been unlocked. Approved refunds go back to the original payment method through Razorpay, usually within 5–7 working days.

Contact

dev@udbhav.uk. We usually reply within 2 working days.